Smart SIM Replacement – Process & Requirements Guide

Smart Communication facilitates their customers with the Smart SIM Replacement. You can easily get a SIM replacement if, in any case, your Smart SIM is stolen, lost, or defective. For the replacement of the Smart SIM, you have to visit the Smart Shop with the required documents. 

Why is there a need for SIM Replacement?

The following are the reasons for which you need to replace your Smart SIM:

• If your Smart SIM expires
• Lost your SIM
• Your Smart SIM is damaged
• Facing Smart Sim No Data connection
• Network Migration
• Facing Smart SIM No Signals
• Device upgrade

What are the requirements for Smart SIM Replacement?

For the replacement of your defective, lost, expired, or stolen Smart SIM, you have to follow the following requirements for both Postpaid and Prepaid: 

• Valid proof of ID (with your name)
• Your ID number
• Issuing proof
• SIM Card (in case of expiration or defect)
• Signature verification

How to replace a Smart SIM card?

You can replace your Smart SIM card in a very easy way. For this purpose:

• You can request for a new Smart SIM Card.
• To replace your SIM, you have to visit the nearest Smart Telecom Store.
• Fill out the Smart SIM replacement form
• You need to bring some required documents for proof of identification.
• Submit a copy of your ID as proof.

How can you replace if you have lost or stolen your Smart SIM?

If you have lost or stolen your Smart SIM and want a replacement SIM, then you must follow these steps:

Step 1: 

• The first thing that you need to do is request the Smart Telecom SIM deactivation (temporarily).
• You can request for deactivation either online or by visiting the Smart store. Moreover, you can also dial customer service online at *888 or (02) 8888 1111.

Step 2:

• Visit the Smart Store to request the Smart SIM replacement.
• Take the required documents, a valid ID, and an affidavit for lost SIM along with you.

Read Here: Globe SIM card Replacement Appointment – How to Book?

How to replace if a Smart SIM is damaged?

If your Smart SIM is damaged for any reason, you can replace it with a new Smart SIM with the same number. For it:

• Visit the Smart Store to request a Smart SIM card replacement.
• You need to take your damaged Smart SIM along with you.
• Take the required documents and a valid ID along with you.

Is an expired Smart SIM replaceable?

If you have not registered your Smart SIM by the deadline, your SIM will be expired. In this case, you are not able to replace or reactivate your Smart SIM. But if your Smart SIM has expired due to no use for a long time, then you can contact the Smart Customer Service provider and ask if a replacement is possible or not. 

How much is the Smart SIM Replacement Fee?

If you want to replace your Smart SIM, there is no need to pay any fee for it. Both postpaid and prepaid Smart SIM card replacements are free of charge. You just need to provide the required documents, like a valid ID with your name, ID number, signature, issuing authority, and a photo for verification, to carry on the process of SIM replacement. 

FAQs:

Q. Do I replace the Smart SIM card with the same number?

Yes, Smart Communication provides the facility to replace your Smart SIM by retaining the same number as the previous one. 

Q. What documents are required to get a replacement for Smart SIM?

You need to bring the following documents:

• Valid proof of ID 
• ID number
• SIM Card (in case of expiration or defect)
• Signature verification
• photo of you 

Q. What is the cost of Smart SIM card replacement?

You don’t need to pay any type of fee for the replacement. The Smart SIM card Replacement is free of charge.