How to Fix DITO SIM No Signal/No Connection Issues?
DITO Telecommunication facilitates high-quality mobile service in the Philippines. But in some cases, users encounter issues such as DITO SIM with No Signal, data connection issues due to Incorrect APN Settings, Network Coverage, Device issues, damaged SIM cards, etc.
This article elaborates on all troubleshooting steps and their solutions to fix no-signal issues and data connection issues.
Common Reasons for No Signals/No Data connection
Data Plan Expiry:
It can be possible that your data plan or package is expired or that your DITO SIM has insufficient balance to use data.
Network coverage:
In some areas, obstructions or other reasons result in weak or non-existent network signals or no data connection. It may also occur due to network tower issues or electricity problems.
SIM Card Issues:
If there is any damage to the SIM card, it may be due to improper insertion of the SIM card into the mobile. To check it, you can insert this SIM into another mobile. It will confirm if you need a new SIM.
Device Compatibility: If you are facing no signal issues, check whether you have inserted your sITO SIM Car in a DITO SIM compatible device or not.
Incorrect APN Settings:
Maybe your Mobile Access Point Name (APN) setting is incorrect. This is one of the main causes of DITO SIM’s lack of data connection or signal. Your mobile APN settings must be correct for data connection.
Check SIM Slot
Users can sometimes face no signal/no data connection problems due to expired SIM cards or damaged mobile SIM slots. In this case, you have to renew your number or SIM Slots.
Mobile Issues:
In some cases, there may be a problem with the mobile device itself. You can check by inserting your DITO SIM Card into another mobile.
Heavy Network Traffic:
Sometimes, users can face no data connection/no signal issues due to Heavy Network traffic. Network congestion can also affect data connectivity.
Damaged SIM card:
Maybe your SIM card is damaged due to scratches or stains. These issues also affect the performance of the SIM card.
Read Here: How to Buy DITO SIM Load through Various Apps?
Problems with No DITO Signals/No Data connection
The other problems that you have to face while experiencing No Signals/No Data Connection Issues are:
- You are unable to use the internet or any data.
- Unable to call or text through your DITO SIM.
- I was not able to get any promos or subscriptions.
- I cannot activate any plans.
How to fix the DITO SIM No Signal/No Data Connection Issue?
Some solutions can fix your No Signal/No Data Connection issues, these are as follows:
1. Recharge the DITO SIM:
If your data package has expired or there is insufficient balance, you need to recharge your DITO SIM to use data services.
2. Restart your mobile
In some cases, just restarting your mobile can solve the no-signal issue.
3. Reset Network Settings:
Try to reset your network settings to avoid no signals or no data connection. For it, follow the instructions below:
- Go to your mobile “Settings.”
- Now click on “SIM Card.”
- Search for “SIM Carrier” and tap on it.
- Turn off the Auto Selects.
- Now manually choose your DITO SIM network.
- After that, turn on airplane mode for 10 to 20 seconds. Now, turn off airplane mode and check your mobile signals, or turn on your mobile data to check the data connection.
4. Set your APN Settings:
- Go to your mobile settings.
- Tap on “Connections” and then go for “Mobile Networks.”
- A new page will open; now click on “Access Point Names.”
- Click on “Add” in the upper right corner.
- Now edit the access point.
- Click on the “Name” option, enter “Dito Internet,” and tap on “OK.”
- Now click on “APN” and enter internet.dito.ph.
- Next, tap on “APN Type” and enter the required information.
- Select “APN Protocol,” and it’s all done.
- Now check whether your DITO SIM is displaying signals or not.
5. Try inserting SIM into Another Device:
If you continually fail to fix the no data connection/no signal, you should insert the DITO SIM card into another DITO-compatible mobile and try to turn on mobile data.
6. Update Mobile Software:
In some cases, there might be problems with the mobile itself. So try to update your mobile software or reset your mobile settings. In this way, you can fix the signal issue or lack of data connection that you are experiencing.
7. Contact Customer Support:
If all the above-mentioned steps fail to resolve the issue, then you can contact Customer Support. You can contact Dito through the following ways:
- DITO App (Live chat)
- By DITO Hotline (185)
- [email protected]
- Facebook Messenger
FAQs:
Q. How to have signals in DITO SIM?
- Insert DITO SIM in your mobile.
- Then go to mobile settings.
- Select Mobile Networks
- Tap on Access Point Name
- Type internet.dito.ph by clicking on Add.
- Now save the settings.
Q. Why is the DITO Signal Weak?
Maybe the weak signal strength or network coverage blockage is due to any obstructions, so, you should try to use the data from the upper floor or outdoor areas.
Q. Can I recover my DITO SIM that has no signal?
Yes, you can recover your DITO SIM that has No signals by buying a new SIM with the same number, or you can also contact and get help from DITO Customer Services.
Q. Can a damaged DITO SIM cause no signals?
Yes, if your DITO SIM card is damaged, you will experience no signal issue. So replace your damaged Dito SIM card with a new one to avoid any inconvenience.
Q. Can I fix the DITO SIM No Data Connection via APN Settings?
Yes, APN Settings is one of the best ways to fix your DITO SIM data connection. Just check or change your APN Settings and resolve your data connection issues.
Q. How many ways are there to check the DITO SIM balance?
There are many ways to check the DITO SIM balance. These are mentioned below:
- Through DITO App
- The DITO Official Website
- Send text to *185#
