How to Activate Smart SIM for Postpaid & Prepaid in 2024?

To enjoy the Smart SIM services, you need to register and activate your Smart SIM card. Here is how to activate SMART SIM: dial *123# on your mobile and follow the instructions. In order to activate Smart Prepaid Roaming, you need to send a text message to 333.

After completing the activation process, your SIM card will be activated within 24 hours, and you will be able to avail of different SIM services like calls, messages, mobile data, SIM offers, and promos.

Requirements to activate the Smart SIM?

Here are some requirements to activate the smart SIM card:

SIM Registration: To activate the SIM card, you must register your Smart SIM card.
Network speed: you must have a stable and good network connection to activate the Mart SIM card.
Smart compatible device: you must have a Smart SIM compatible device to activate the SIM card.

Step-by-step Process to Activate Smart Postpaid SIM:

You can easily activate your Postpaid Smart SIM card in easy and quick steps.

Step 1:

First of all, insert your postpaid SIM card into your mobile phone.
Next, register your postpaid SIM on the official website.
Turn on your device and turn off the mobile data.

Step 2:

After inserting the SIM card, you will receive an activation message from Smart to activate your postpaid SIM card.
Check your SIM activation status, try to make a call, or send a message. If you are not able to enjoy these services, it means that your SIM is not activated.

Step 3:

Open the Phone or Dialer app on your mobile phone.
Now, dial *123# and call it.
Follow the step-by-step instructions that will be shown on your mobile screen.
First, type “3” Activate MNP SIM & Other Services.
Type “1”: Mobile Number Portability.

After that, enter your postpaid mobile number.
Now, input your 9-digit USC (Unique Subscriber Code).
Enter “1” to confirm.
You will receive an activation confirmation message via SMS.
After receiving the confirmation message, restart your mobile and enjoy the Smart services.

Step-by-step Process to Activate Smart Prepaid SIM:

Follow the steps below to activate your Prepaid Smart SIM.

Insert your prepaid SIM on your mobile.
After registering, you will receive an activation message via SMS that informs you about activation.
If you don’t receive any messages and you want to check your SIM card activation status, you can just try to send a message or make a call. If you are not able to do it, it means your SIM needs to be activated.
Now, dial *123# on your mobile and call it.
After that, you will see different options on your screen. Just follow the given instructions.
After dialing the USSD code, type “3”: Activate MNP SIM & Other Services.
Input “1”: Mobile Number Portability.

After that, enter your prepaid Smart SIM number.
Now, enter your unique Subscriber Code (USC).
Select your network. type “1” for Smart SIM activation.
Input “1” to proceed or confirm.
After a few seconds, you will get an activation confirmation text on your mobile through the text message.
Now, restart your mobile phone and that’s it. You will successfully activate your Smart prepaid SIM card.

Also Read: How to reactivate expired Globe SIM card?

How to Activate Smart SIM 5G MNP Step-by-step Process:

To activate the new 5G MNP SIM card, insert the SIM into your mobile phone.
Fill out the MNP application by providing the necessary information.
Once done, dial *123# on your mobile.
Choose “3” (Activate MNP SIM & Other Services.)
Type “1” (Mobile Number Portability).
Enter your new 5G MNP SIM number here.
Input USC and click on the “Send” button.
Type “1” to confirm.
Wait for a confirmation message.
After that, restart your device, and you will be able to enjoy Smart Services.

Step-by-step Activation Process for Smart Prepaid Roaming:

Unlock your mobile phone and open the Messenger app.
Here, type “ROAM ON (Country Name).”
Send it to 333.
After that, you will receive a confirmation message.

Note:

You just do the activation process at least 1 hour before your flight.
You have at least a P100 balance in your account.

Tips to avoid activation failure:

Just follow these tips to avoid activation failure.

Mobile Compatibility: Check your mobile or device compatibility, if you face any issues during the activation process.
Restart your device: Turn off your mobile phone, and after a few minutes, turn it on again. Then try to activate your SIM card.
Change your device: If you fail to activate your SIM card, you need to change your device, like inserting the SIM card into another mobile and then trying to complete the activation process.
Wait: Some troubleshooting issues can be temporary, so please wait a few minutes and try again.

What should you do if you fail to activate your Smart SIM?

After following all the above tips, you will not be successful in activating your SIM card. Then you should get help from Smart Customer Service, which will guide you and provide a suitable solution for your issue.

You can also contact Smart customer service through the hotline numbers and facsimile numbers.

Hotline Numbers:

*888
*777

Facsimile:

+63(2) 511-2286
+63(2) 511-3222

When will the Smart SIM card be operational after the activation process?

If you complete the activation process successfully and receive an activation confirmation message, your Smart SIM card will be activated within 24 hours or 2 business days.

After 24 hours, you will be able to avail of Smart services like calls, messages, mobile data, offers, and promos.

FAQs

Q. Can I use a Smart SIM card without activation?

No, anyone cannot use any type of Smart SIM, such as postpaid, prepaid, or 5G MNP SIM, without activation. It is compulsory in the Philippines.

Q. Is a Smart SIM card automatically activated?

No, your Smart SIM card is not automatically activated. You need to activate your SIM card by dialing *123# on your mobile phone.

Q. If my Smart SIM card is deactivated due to non-registration, can I reactivate my SIM card?

No, if you missed the deadline for registration, your SIM card will be deactivated due to the lack of registration. You cannot reactivate your SIM card,and you will no longer be able to avail of the Smart services.

Q. How do I know if my Smart SIM card is already activated?

If you want to check your Smart SIM card activation status, then you need to insert your SIM card into a SIM-compatible mobile phone. Try to avail of Smart services like making a call or sending an SMS to check whether your account is already activated or not

How to Activate Smart SIM for Postpaid & Prepaid?

Requirements to activate the Smart SIM?