GOMO PH App – Downloading, Features and Benefits

The GOMO app is the best companion for managing your GOMO services.

Whether you are a new or existing subscriber, the GOMO app makes it simple to register your GOMO SIM, check your load balance, Buy load, register or activate Unli data and promos, and get help through live messages or chat. You need to download the app to grab these facilities and services.

What are the features of the GOMO PH App?

Some of the features of the GOMO app are mentioned below:

• Registration of GOMO SIM
• Check Load Balance
• Convert your data into calls and messages
• Buy SIM Load
• Purchase Unli data and exciting promos
• Check your data validity date
• Easily contact the Help center

Requirements to use the GOMO app:

The several requirements to use the GOMO app are:

• To download the app, you must have an Android or iOS phone.
• You must have a GOMO SIM number to log in to the app.
• You have a good and fast internet connection.
• You have a valid email account.

Specifications of the GOMO App:

Here we will mention the specifications of the GOMO app.

How to download the GOMO App on Android?

Follow the below-given steps to download the GOMO app on your Android device through Google Play Store or AppGallery.

• Unlock your mobile phone and go to the “Google Play Store or AppGallery”
• Click on the search bar and type “GOMO Ph app”.
• Find the official app and click on it.
• After that, press the “Install” button, and downloading starts.
• It may take a while to download.
• Once the downloading is complete, open the GOMO app and enjoy its features.

How to download the GOMO App on iOS?

Here we will tell you the easy process of how you can download the GOMO app on your iOS device.

• Open the “App Store” on your iOS device.
• Tap on the search bar.
• Type the “GOMO Ph” in the search bar.
• You will see different results on your screen. Find the official app and tap on it.
• Click on the “Get” button and wait for it to complete the downloading process.
• After the installation is complete, tap on the Open button and enjoy it.

How to Login on to the GOMO app?

If you are not familiar with how to log in on this app. Just follow the below-mentioned steps and easily log in on the GOMO app.

• After downloading the app, open it on your mobile phone.
• Click on the “Log in” button at the bottom of the screen.
• Enter your GOMO SIM number.
• Enter the OTP code that you will receive on your number through the text.
• After entering the OTP code, you will successfully login to the GOMO app.

How to purchase a load on GOMO SIM through the GOMO app?

• Open the GOMO app and click on the “Shop” icon at the bottom line of the screen.
• Choose any load that you want to purchase and tap on the “Buy” option.
• After that, click on the “Continue Order.”
• Select your online payment method and then tap on “Slide to Pay.”
• If you choose the GCash payment method, then you will be directed to the GCash app.
• Here, you will type your GCash number and press the “Next” option.
• After entering the GCash number, you will get a 6-digit code to log in.
• Enter the code and tap on “Next.”
• Now, you need to enter your 4-digit MPIN.
• Enter the MPIN and press the “Next” option. 
• Check all the details, tap on the “Pay” and click on the “Proceed” button. That’s it. You will successfully buy a load on GOMO SIM.

How to subscribe to GOMO Promos, Unli Data, and Roaming Data via the GOMO App?

• Open the GOMO app.
• Now, click on the “Shop” option.
• You will see different options at the top of the screen. Choose anyone according to your preference. For example, if you want to buy Roaming data, click on the Roaming option.
• Select any Roaming offer that you want to avail.
• Select your payment method.
• Now, click on the “Proceed to Payment” option.
• After a few seconds, you will get a confirmation notification from GOMO.

How to convert GOMO Promo Data or Unli Data to calls and messages?

• Go to the GOMO app and tap on the “Mo Creds” icon at the bottom line of the screen.
• Now, different offers will appear on your screen. Select any one offer that you want to avail.
• Press the “Lifestyle” option at the top of the screen. 
• Select one pack and click on the “Confirm Conversion” option.
• Now, you will get a confirmation message “Successful Conversion” and you convert your unused GB data to calls and messages. 
• Go back to the home screen to check your data.

What is Mo Creds on the GOMO app?

Mo Creds is one of the best features of the GOMO app, using this feature you will buy different promos, Unli data, or even convert your unused data to calls and messages. Furthermore, your calls and texts package will never expire. 

For example:

You can also convert your 0.4GB Data to 6 minutes for calls, 0.2GB Data to 30 texts, or 2GB unused Data for a P30 Foodpanda Voucher. 

What GOMO offers can you avail by using the Mo Creds feature?

You can avail many different GOMO offers by using Mo Creds such as:

• Call & Text
• Social Media
• Entertainment 
• Roaming offers 
• Lifestyle
• Donation
• IRL Experiences 

All of these categories offer different types of packaging. You can choose anyone according to your preferences.

How do you activate your GOMO easy Switch SIM through the GOMO App?

Follow the step-by-step instructions to activate your GOMO Easy Switch SIM via the app.

• Open the app on your device.
• Click on the “Activate your SIM” button at the bottom of the screen.
• Enter the SIM number that you want to activate.
• Complete the SIM registration process by providing the required information.
• After completing the process, you try to make calls or send messages to check if your SIM is activated or not.

Note: If your SIM does not activate after completing the process, you need to contact GOMO customer service.

How can you get help through the GOMO app?

• Open the app on your smartphone.
• Click on the “Menu” icon at the bottom line of the screen.
• Tap on the Help Center option.
• Select your problem-related topic.
• You can contact GOMO via Facebook Messenger. Just scroll down to the “Help Centre” and click on the “Chat with us!” option.
• After that, tap on the “Got it” option and you will be redirected from the GOMO app to Messenger.
• Here you will type your problem and send it.

How to delete an account on the GOMO App?

You can easily delete your GOMO Ph account by following the below-mentioned guidelines, step by step.

• Go to the GOMO app.
• Press the “Account” icon at the bottom line of the screen.
• After that, click on the “Delete my Account” button to delete your account.

Why is My GOMO app not Working?

If your GOMO App does not work, here we will mention some simple and possible solutions that will help you resolve your problem.

• First of all, check your internet connection or mobile data speed. You must have a good internet connection to use the GOMO app.
• Close the GOMO App and restart it again after a while. 
• Try to log out of the app and then log in again by entering your username and password.
• Sometimes, you need to update your mobile software to solve your problems.
• Make sure you are using the updated version of the GOMO app.
• Try clearing the GOMO app cache and data.
• Sometimes a problem that is not working can be temporary, wait for a few minutes and try to use the app again.
• You need to contact GOMO customer service to resolve your problem.

Why is the Gomo app under maintenance?

GOMO is upgrading its website and GOMO app, which means that the company developers are working on improving the app. However, during the maintenance process, the app does not work or perform its tasks properly.

During the maintenance, if you want to buy a GOMO SIM, then you can also buy it through the Shopee app or Lazada app. After maintenance, the app and website will provide a better experience and may offer some more advanced features. For updates, details, and announcements, you can contact customer service through social media platforms or hotlines. 

Frequently Asked Questions:

Q. How much will I be charged for accessing the GOMO app?

Accessing the GOMO app is free of cost. You can easily download this app through the App Store, Google Play Store, or App Gallery without paying any charges.

Q. What’s new in the GOMO app?

The new GOMO app has some more features:

• Mo Creds filter with more exciting offers
• Now, easily Swap High-Speed No Expiry data through Mo Creds.
• 30 GB High Speed No Expiry Data.

Q. Where can I view the vouchers I availed?

You can view your availed vouchers through the “My Vouchers” section of the GOMO app.

Q. How many times can I convert my data?

There is no limit to converting your data to calls and messages. However, you can also convert your unused data to calls and texts.

Q. How can someone contact the GOMO help center? 

If you are facing any issues using the GOMO app or registering the offers or promos, you need to contact the GOMO Help Center via the GOMO app. Just click on the menu icon and select the Help Center option. Here, you can easily contact the GOMO and tell them about your issues and problems to get a suitable solution.